Refund Policy
Last updated:
1. When you get a full refund
- Delivery has not started within 24 hours after your payment, and your link is valid and public.
- We cannot deliver your order because of a problem on our side.
- You were charged twice for the same order.
2. 30-day refill
If likes drop within 30 days after your order is delivered, we add them back free.
- The 30 days start on the day your order is fully delivered.
- Email us your order reference (it starts with IL-) and the post link. We check the like count and add the missing likes back.
- The post must still be public and online. We cannot refill a post that was deleted, archived or made private.
3. When we cannot refund
- The link you sent was private, deleted or wrong, and you did not send a correct link after we asked.
- The order was already delivered in full to the link you gave us. Likes that drop in the first 30 days are covered by the refill above.
- You made your account or post private during delivery, so the likes could not be delivered.
4. How to ask for a refund or a refill
Contact us by email at support@instalikespanel.com with your order reference (it starts with IL-), the Instagram link and a short note on what happened. Our support team is available 24/7.